Privacy Policy

1. About This Policy

This privacy policy explains how Summit Staff Solutions LTD ("the Company", "we", "us") collects, uses, and handles personal information when you use our website at summit-staff.co.uk or make contact with us by email or through our online enquiry forms.

Summit Staff Solutions LTD is a private limited company registered in England and Wales (company number 17218448), with its registered office at 18 Western Road, Aldershot, England, GU11 3PL.

By using this website or submitting an enquiry, you acknowledge this policy. If you do not agree with it, please do not use the site or submit your information.

2. Information We May Collect

We may collect information in the following ways:

2.1 Enquiry forms

When you complete the Payroll Enquiry Form or Contact Form on this website, you voluntarily provide us with information which may include:

• Your name
• Your company or agency name
• Your email address
• Your telephone number (optional)
• Business type and payroll requirements
• Worker volume and payment frequency details
• Any additional notes you provide

2.2 Email contact

If you contact us by email at [email protected], we will retain the information you provide in your email for the purpose of responding to your enquiry.

2.3 Worker or payroll information

Where Summit Staff Solutions LTD is engaged to provide payroll administration services, worker information may be collected as part of the agreed engagement scope. Such information is collected only where voluntarily submitted by the client or worker as part of the payroll administration process, and only to the extent required by the agreed scope.

2.4 Website usage

This website may collect standard website log information and technical details about how users access the site. This may include information about your browser type, operating system, and pages visited. This information is used for the purpose of maintaining and improving the website.

3. How We Use Your Information

We use personal information collected through this website or by email for the following purposes:

• To respond to payroll enquiries and general contact messages
• To assess suitability of the enquiry for the services provided
• To provide payroll administration services where an engagement is agreed
• To maintain records of communications and engagements
• To comply with legal and regulatory obligations applicable to the Company

We do not use your personal information for automated marketing, unsolicited contact, or purposes beyond those described above.

4. Legal Basis for Processing

We process personal information on the following legal bases under the UK GDPR:

• Legitimate interests — responding to enquiries and communications you initiate
• Contract — where an engagement is agreed, processing necessary to fulfil that agreement
• Legal obligation — where processing is required by law
• Consent — where you have provided explicit consent through the enquiry form

5. Sharing of Information

Summit Staff Solutions LTD does not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared in limited circumstances:

• With service providers who assist in operating the website or processing enquiries (subject to appropriate data processing agreements)
• Where required by law, regulation, or court order
• In connection with payroll administration services where sharing is necessary and agreed as part of the engagement scope

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including for the duration of any engagement and for a reasonable period thereafter to comply with legal and administrative obligations.

Enquiry information that does not result in an engagement is typically retained for a reasonable period to allow for follow-up and then deleted or anonymised.

7. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to object to processing in certain circumstances
• The right to data portability in certain circumstances
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to requests within the timeframe required by applicable law.

8. Security

We take reasonable steps to protect personal information from unauthorised access, disclosure, or loss. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

This website may use cookies for functional and analytical purposes. Please see our Cookie Policy for more information.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

11. Changes to This Policy

We may update this privacy policy from time to time. The date of the most recent update is shown at the top of this page. Continued use of the website following any update constitutes acceptance of the revised policy.

12. Contact

For any questions, concerns, or requests relating to this privacy policy or your personal information, please contact:

Summit Staff Solutions LTD
Email: [email protected]
Registered office: 18 Western Road, Aldershot, England, GU11 3PL
Company number: 17218448

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal data has been handled inappropriately. The ICO can be contacted at ico.org.uk.